Non-Discrimination Notice | Ambetter from Coordinated Care

 

Statement of Non-Discrimination

Ambetter from Coordinated Care Corporation complies with applicable Federal and Washington state civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, gender identity or sexual identity. Ambetter from Coordinated Care does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex, gender identity or sexual orientation.

Ambetter from Coordinated Care:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Ambetter from Coordinated Care at 1-877-687-1197 (TTY 711)

If you believe that Ambetter from Coordinated Care has failed to provide these services or discriminated in another way. You can file a grievance by mail, fax, or email on the basis of race, color, national origin, age, disability, or sex, gender identity or sexual orientation, you can file a grievance with: Ambetter from Coordinated Care, Grievance Department, 1145 Broadway, Suite 700, Tacoma, WA 98402, 1- 877-687-1197 (TTY 711), Fax 1-855-218-0588. You can file a grievance by mail, fax, or email WAGrievances@centene.com. If you need help filing a grievance, Ambetter from Coordinated Care is available to help you. You can also file a civil rights complaint with: